Today, the Roku player is one of the best streaming devices available in the market. Roku always looks to satisfy its users by introducing new features with each model. Your Roku device must be on the most recent Operating System for you to enjoy an amazing streaming experience. However, sometimes the update may fail and you may get a Roku error code 003. Don’t worry a bit and follow the steps given below to quickly resolve the Roku error code 003.

Causes Of Roku Error Code 003

Roku error code 003 occurs when your Roku device is not able to update to the latest software version

Some of the common causes of software update failure are

  • Roku might be experiencing server issues
  • Your network might be slow
  • Connection may be unreliable
  • There is a problem with network security protocol
roku error code 003

Roku error code 003

Troubleshooting Roku Error Code 003

Check Roku Server Status

  • If Roku is experiencing back-end server issues then there is nothing you can do from your side
  • Wait for some time and try to update your Roku software again
  • Contact our customer service and find out if the Roku server is down or if you are the only one facing connectivity issues
  • Otherwise go to your computer, navigate to Roku website and check if some alert is displayed on the top-right corner.

Check the Wireless Connection

  • Check if you have completed your wireless connection properly
  • Ensure that you have chosen your network name during the wireless setup
  • Choosing a different wireless network may cause a connection failure
  • If your network does not appear on your screen during setup, follow the steps to resolve it
  • Select the ‘Scan again to see all networks’ option
  • Now browse through the list of networks and select your network
  • In case you forgot your network name, navigate to your router support page and find the network name
  • Alternatively, sometimes, your network name may find mention at the bottom of your router
  • After you have selected your network name, you have to enter your network PIN to complete the connection
  • Network PIN is case sensitive
  • Make use of the shift key on your on-screen keypad while entering your network PIN
  • If you have forgotten your password, contact your router manufacturer site

Check your Connection

  • After connecting to the network check if your router is in a good condition
  • Connect any other electronic device to the same wireless connection and check if the internet speed is fast
  • If your update continues to fail, check your network strength
  • Try placing your router closer to your Roku device
  • Likewise, if there are any obstacles between your router and your device, remove them
  • If your router is inside an enclosed space, take it out

Restart your Devices

  • On your Roku device select ‘Settings’ -> ‘System’ -> ‘System restart’
  • Moreover, you can detach the power cord from the Roku device and reattach it
  • Then, restart your router after a few moments
  • Alternatively, there will be a reset button on your router, press and hold it for a few seconds to reset it
  • Wait for a few moments for the device to restart
  • Thereafter, your Roku device should connect to the wireless connection automatically
  • Otherwise, perform the network connection steps once more
  • If the Roku error code 003 persists, continue to the upcoming step

Change Network Security Protocol

  • On your computer open the setting’s IP address by opening the router settings
  • Your IP address may be found on the back of your router, or in the network document
  • Ensure that the security mode is not set to AES in ‘Wireless’ or ‘Security’ settings
  • If it is in AES, change it to WPAK2-PSK (TKIP) and apply the changes
  • Finally, connect your Roku device to the wireless network once more

Opting for an Ethernet Connection

  • If the Roku error code 003 continues to persist, you may opt for an Ethernet connection
  • Ethernet connection is faster and more reliable than a wireless connection
  • So connect your Roku device using the Ethernet cable temporarily till you finish the update
  • If you wish, you can opt for the Ethernet connection permanently

Contact our customer service if you have any further queries on the Roku error code 003 @ +1-844-661-1050 or visit our homepage go.roku.com/rss.

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